Refund Policy

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Refund Policy

This Refund Policy outlines the terms and conditions under which refunds may be issued for products and services purchased through this website. By placing an order, you agree to the terms described below.


Digital Services

Payments made for digital services—including but not limited to digital marketing, Google Ads management, web development, website maintenance, and consulting services—are non-refundable once the service has been initiated.

Due to the nature of digital work, resources, time, and planning are allocated immediately after an order is confirmed. As a result, refunds cannot be provided for services that have already started, are in progress, or have been partially delivered.


Subscription & Recurring Services

For subscription-based or recurring services, customers may request cancellation before the start of the next billing cycle.

Once a billing cycle has begun or a payment has been processed, the charge for that period is non-refundable.

Cancellation requests must be submitted in writing to ensure proper processing.


Licensed Products & Software

All licensed cybersecurity or software products provided through authorized partner or reseller programs are non-refundable once the license has been issued, activated, or delivered.

This policy follows standard vendor and industry practices, as licenses cannot be revoked or reused after activation.


Order Cancellations (Before Service Starts)

If a request to cancel is made before any service work has started or before a license has been issued, a refund may be considered. Any applicable administrative or processing fees may be deducted where permitted by law.


Billing Errors & Exceptional Cases

Refunds may be issued in limited situations, such as:

  • Duplicate or accidental charges

  • Clear billing errors

  • Services not initiated due to internal processing issues

All such requests are reviewed on a case-by-case basis and are not guaranteed.


How to Request a Refund

To request a refund or report a billing concern, please contact us with your order details at:

📧 info@onlinewebfire.com

Requests should include:

  • Full name

  • Order or invoice number

  • Description of the issue

Requests must be submitted within a reasonable time from the date of purchase.


Processing Time

If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on the payment provider or financial institution.


Compliance & Consumer Rights

We operate in accordance with applicable U.S. consumer protection laws, including the FTC’s Mail, Internet, or Telephone Order Merchandise Rule. This policy does not limit any rights provided under applicable law.


Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Any changes will take effect immediately upon being posted on this page. Continued use of our services after updates constitutes acceptance of the revised policy.